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Philip is an inspiring, energising and determined leader. Philip is able both to deliver strategic business change and bring clear focus to solving “here and now” tactical challenges. He communicates with passion and clarity and whether the news is good or bad it is delivered with compassion and gravitas. In challenging times he is prepared to take – and explain – tough decisions. He shares knowledge, insight and intellect, and is challenging and supportive. Being part of his team is such an enjoyable experience.”
“Philip provided strong leadership as CEO of Borders during a very difficult period for the business. He encouraged his management team to think beyond the current modes of operation and to develop ideas for how the business could be viable, while at the same time ensuring that we focused on managing the detail of the day to day effectively.”
Merchandise/Supply Chain Manager
“All of Philip’s direct reports, including me, shared his passion and enthusiasm for the product and for putting the customer at the heart of everything we did. Philip provided clear and directional leadership, he also trusted in the ability of his team to deliver key business initiatives. Philip’s knowledge and experience of business, retail and the book industry would benefit any business Philip works with in the future.”
Head of HR
“Philip successfully grew Borders UK from nothing to a large range of urban and suburban stores that we all loved. He is someone that understands the world of retail, the shifting markets, the need to hire good people and the importance of placement and location. Now that he is a consultant, experienced in the rapidly shifting market of books and music, I have no doubt he will have plenty of valuable insights to add retailers looking for the edge in the market.”
Leadership Coach, former Store Manager